@import "https://fonts.googleapis.com/css2?family=IBM+Plex+Sans:wght@300;400;500;600&family=DM+Mono:wght@400;500&display=swap";
:root{--navy:#0d1b2a;--navy-mid:#1b2e45;--navy-lt:#253d57;--navy-xs:#2e4e6e;--gold:#c9a84c;--gold-lt:#e8c76a;--gold-dim:#7a6230;--white:#fff;--off:#e8e4dc;--gray:#8ba3b8;--gray-lt:#bdd0e0;--green:#2ecc71;--red:#e74c3c;--orange:#e67e22;--yellow:#f1c40f;--font:"IBM Plex Sans", sans-serif;--mono:"DM Mono", monospace;--radius:8px;--radius-lg:14px}*,:before,:after{box-sizing:border-box;margin:0;padding:0}html{font-size:15px}body{font-family:var(--font);background:var(--navy);color:var(--off);-webkit-font-smoothing:antialiased;min-height:100vh}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:var(--navy-mid)}::-webkit-scrollbar-thumb{background:var(--navy-xs);border-radius:3px}::-webkit-scrollbar-thumb:hover{background:var(--gold-dim)}.layout{grid-template-rows:56px 1fr;grid-template-columns:220px 1fr;min-height:100vh;display:grid}.topbar{background:var(--navy-mid);border-bottom:1px solid var(--navy-xs);z-index:100;grid-column:1/-1;align-items:center;gap:16px;padding:0 24px;display:flex;position:sticky;top:0}.topbar-logo{font-family:var(--mono);color:var(--gold);letter-spacing:.12em;text-transform:uppercase;font-size:13px;font-weight:500}.topbar-dot{background:var(--green);width:8px;height:8px;box-shadow:0 0 6px var(--green);border-radius:50%;animation:2s ease-in-out infinite pulse}@keyframes pulse{0%,to{opacity:1}50%{opacity:.4}}.topbar-status{color:var(--gray);font-size:12px}.topbar-right{align-items:center;gap:16px;margin-left:auto;display:flex}.topbar-time{font-family:var(--mono);color:var(--gray);font-size:12px}.sidebar{background:var(--navy-mid);border-right:1px solid var(--navy-xs);flex-direction:column;gap:4px;padding:20px 0;display:flex}.sidebar-section{color:var(--gold-dim);letter-spacing:.1em;text-transform:uppercase;padding:8px 16px 4px;font-size:10px;font-weight:500}.nav-item{cursor:pointer;color:var(--gray);-webkit-user-select:none;user-select:none;border-left:3px solid #0000;align-items:center;gap:10px;padding:9px 16px;font-size:13.5px;transition:all .15s;display:flex}.nav-item:hover{background:var(--navy-lt);color:var(--off)}.nav-item.active{border-left-color:var(--gold);background:var(--navy-lt);color:var(--gold)}.nav-badge{background:var(--red);color:#fff;font-size:10px;font-weight:600;font-family:var(--mono);border-radius:10px;margin-left:auto;padding:1px 6px}.nav-badge.warn{background:var(--orange)}.nav-badge.info{background:var(--navy-xs);color:var(--gray-lt)}.main{flex-direction:column;gap:20px;padding:24px;display:flex;overflow-y:auto}.page-header{align-items:baseline;gap:12px;display:flex}.page-title{color:var(--white);letter-spacing:-.02em;font-size:22px;font-weight:600}.page-sub{color:var(--gray);font-size:13px}.kpi-row{grid-template-columns:repeat(4,1fr);gap:14px;display:grid}.kpi-card{background:var(--navy-mid);border:1px solid var(--navy-xs);border-radius:var(--radius-lg);padding:18px 20px;transition:border-color .2s;position:relative;overflow:hidden}.kpi-card:hover{border-color:var(--gold-dim)}.kpi-card:before{content:"";background:var(--accent,var(--gold));opacity:.7;height:3px;position:absolute;top:0;left:0;right:0}.kpi-label{color:var(--gray);letter-spacing:.06em;text-transform:uppercase;margin-bottom:8px;font-size:11px;font-weight:500}.kpi-value{font-family:var(--mono);color:var(--white);margin-bottom:4px;font-size:32px;font-weight:500;line-height:1}.kpi-delta{color:var(--gray);font-size:11px;font-family:var(--mono)}.kpi-delta.up{color:var(--green)}.kpi-delta.down{color:var(--red)}.grid-2{grid-template-columns:1fr 1fr;gap:16px;display:grid}.grid-3-1{grid-template-columns:1fr 340px;gap:16px;display:grid}.card{background:var(--navy-mid);border:1px solid var(--navy-xs);border-radius:var(--radius-lg);overflow:hidden}.card-header{border-bottom:1px solid var(--navy-xs);justify-content:space-between;align-items:center;padding:14px 20px;display:flex}.card-title{color:var(--off);letter-spacing:.01em;font-size:13px;font-weight:600}.card-body{padding:16px 20px}.card-action{color:var(--gold);cursor:pointer;border:1px solid var(--gold-dim);border-radius:4px;padding:4px 10px;font-size:11px;transition:background .15s}.card-action:hover{background:#c9a84c1f}.call-row{border-bottom:1px solid var(--navy-xs);cursor:pointer;border-radius:6px;align-items:flex-start;gap:12px;margin:0 -4px;padding:10px;transition:background .15s;display:flex}.call-row:last-child{border-bottom:none}.call-row:hover{background:var(--navy-lt)}.call-dot{border-radius:50%;flex-shrink:0;width:10px;height:10px;margin-top:4px}.call-info{flex:1;min-width:0}.call-number{font-family:var(--mono);color:var(--gold);margin-bottom:3px;font-size:12px}.call-summary{color:var(--off);white-space:nowrap;text-overflow:ellipsis;margin-bottom:4px;font-size:12.5px;overflow:hidden}.call-meta{color:var(--gray);gap:8px;font-size:11px;display:flex}.call-right{text-align:right;flex-shrink:0}.call-time{font-family:var(--mono);color:var(--gray);font-size:10px}.tag{letter-spacing:.03em;text-transform:uppercase;border-radius:4px;align-items:center;padding:2px 8px;font-size:10px;font-weight:500;display:inline-flex}.tag-topic{color:var(--gold-lt);background:#c9a84c1f}.tag-urgent{color:#f1948a;background:#e74c3c26}.tag-high{color:#f0b27a;background:#e67e1626}.tag-colonia{background:var(--navy-lt);color:var(--gray-lt)}.heatmap-row{border-bottom:1px solid var(--navy-xs);align-items:center;gap:10px;padding:7px 0;display:flex}.heatmap-row:last-child{border-bottom:none}.heatmap-name{color:var(--off);white-space:nowrap;text-overflow:ellipsis;flex-shrink:0;width:140px;font-size:12.5px;overflow:hidden}.heatmap-bar-wrap{background:var(--navy-lt);border-radius:4px;flex:1;height:8px;overflow:hidden}.heatmap-bar{border-radius:4px;height:100%;transition:width .6s cubic-bezier(.4,0,.2,1)}.heatmap-count{font-family:var(--mono);color:var(--gray);text-align:right;width:28px;font-size:11px}.task-row{border-bottom:1px solid var(--navy-xs);border-radius:6px;align-items:flex-start;gap:12px;margin:0 -4px;padding:10px;transition:background .15s;display:flex}.task-row:last-child{border-bottom:none}.task-row:hover{background:var(--navy-lt)}.task-priority{border-radius:2px;flex-shrink:0;align-self:stretch;width:4px}.task-desc{color:var(--off);flex:1;font-size:12.5px;line-height:1.5}.task-meta{color:var(--gray);margin-top:3px;font-size:11px}.gauge-wrap{flex-direction:column;align-items:center;gap:8px;display:flex}.gauge-score{font-family:var(--mono);font-size:44px;font-weight:500;line-height:1}.gauge-label{color:var(--gray);font-size:12px}.modal-backdrop{z-index:200;background:#000000b3;justify-content:center;align-items:center;padding:20px;display:flex;position:fixed;inset:0}.modal{background:var(--navy-mid);border:1px solid var(--navy-xs);border-radius:var(--radius-lg);width:100%;max-width:640px;max-height:80vh;overflow-y:auto}.modal-header{border-bottom:1px solid var(--navy-xs);background:var(--navy-mid);justify-content:space-between;align-items:center;padding:16px 20px;display:flex;position:sticky;top:0}.modal-close{cursor:pointer;color:var(--gray);border-radius:4px;padding:4px 8px;font-size:18px;line-height:1}.modal-close:hover{background:var(--navy-lt);color:var(--off)}.transcript-text{font-family:var(--mono);color:var(--gray-lt);white-space:pre-wrap;padding:16px 20px;font-size:12px;line-height:1.8}.transcript-text .speaker-agent{color:var(--gold)}.transcript-text .speaker-human{color:var(--off)}.filter-bar{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.filter-btn{cursor:pointer;border:1px solid var(--navy-xs);background:var(--navy-lt);color:var(--gray-lt);text-transform:uppercase;letter-spacing:.04em;border-radius:4px;padding:5px 12px;font-size:11px;font-weight:500;transition:all .15s}.filter-btn:hover{border-color:var(--gold-dim);color:var(--off)}.filter-btn.active{border-color:var(--gold);color:var(--gold);background:#c9a84c14}.skeleton{background:linear-gradient(90deg, var(--navy-lt) 25%, var(--navy-xs) 50%, var(--navy-lt) 75%);background-size:200% 100%;border-radius:4px;animation:1.4s infinite shimmer}@keyframes shimmer{0%{background-position:200% 0}to{background-position:-200% 0}}.recharts-tooltip-wrapper .recharts-default-tooltip{background:var(--navy-lt)!important;border:1px solid var(--navy-xs)!important;border-radius:var(--radius)!important;font-family:var(--mono)!important;color:var(--off)!important;font-size:11px!important}.empty{color:var(--gray);flex-direction:column;justify-content:center;align-items:center;gap:8px;padding:40px 20px;font-size:13px;display:flex}.empty-icon{opacity:.4;font-size:28px}@media (max-width:1100px){.kpi-row{grid-template-columns:repeat(2,1fr)}.grid-3-1{grid-template-columns:1fr}}@media (max-width:768px){.layout{grid-template-columns:1fr}.sidebar{display:none}.grid-2,.kpi-row{grid-template-columns:1fr}}